Privacy Policy Statement 私隱政策聲明

Statement of Policy

 

Urban Room Limited respects personal data privacy. We will comply with the Personal Data (Privacy) Ordinance (Cap. 486 of the laws of Hong Kong SAR) (the “Ordinance”) and are committed to fully implementing the data protection principles promulgated under the Ordinance.

 

Statement of Practices

Information We Collect 

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We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

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When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

 

Main Purpose of Collecting Personal Data

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We collect such Non-personal and Personal Information for the following purposes:

1. To provide and operate the Services;

2. To provide our Users with ongoing customer assistance and technical support;

3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

5. To comply with any applicable laws and regulations.

 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

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Enquiries

 

If you don’t want us to process your data anymore, please contact us at urbanroomsocial@gmail.com or send us mail to: Shop #20, G/F, Yick Cheong Buidling, Quarry Bay, Hong Kong.

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Interpretation

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Words used herein which import the singular only also include the plural and vice versa where the context so admits.
 
Words used herein which import one gender (whether masculine, feminine or neuter) shall be taken to include any other gender where the context so admits.
 

Language versions

In case of discrepancies between the English and Chinese versions of this Statement, the English version shall apply and prevail.

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私隱政策/個人資料保護聲明

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Urban Room Limited尊重個人資料私隱。我們將遵守香港特別行政區法例第486章《個人資料(私隱)條例》（以下簡稱“條例”）並承諾全面實施條例下的數據保護原則。

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實施原則聲明

我們接收、收集並存儲您在我們網站輸入或以其他方式提供給我們的任何信息。此外，我們收集用於將您的計算機連接到互聯網的互聯網協議（IP）地址；登錄；電子郵件地址；密碼；計算機和連接信息以及購買歷史。我們可能使用軟件工具來測量和收集會話信息，包括頁面響應時間，對某些頁面的訪問時間，頁面交互信息以及離開頁面的方法。我們還收集可識別個人的信息（包括姓名，電子郵件，密碼，通信）；付款詳情（包括信用卡信息），評論，反饋，產品評論，建議和個人簡介。

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在您在我們的網站進行交易時，作為該過程的一部分，我們收集您給予我們的個人信息，例如您的姓名，地址和電子郵件地址。您的個人信息僅將用於上述具體原因。

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收集個人數據的主要目的

我們收集此非個人和個人信息，目的如下：

1. 提供和運營服務；

2. 向我們的用戶提供持續的客戶協助和技術支持；

3. 能夠通過一般或個性化的與服務相關的通知和促銷信息與我們的訪客和用戶聯繫；

4. 創建匯總統計數據和其他匯總和/或推斷的非個人信息，我們或我們的商業合作夥伴可能會用來提供和改進各自的服務；

5. 遵守任何適用的法律法規。

 

我們的公司托管在Wix.com平台上。Wix.com為我們提供了在線平台，使我們能夠向您出售我們的產品和服務。您的數據可能通過Wix.com的數據存儲，數據庫和Wix.com應用程序進行存儲。他們將您的數據存儲在防火牆後的安全服務器上。

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Wix.com提供的所有直接支付網關都符合由PCI安全標準委員會管理的PCI-DSS設定的標準，該委員會是Visa，MasterCard，American Express和Discover等品牌的聯合努力。PCI-DSS要求有助於確保我們商店及其服務提供商安全處理信用卡信息。

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我們可能會聯繫您，通知您有關您的帳戶的信息，排解帳戶的問題，解決爭議，收取應付的費用或金額，通過調查或問卷調查請教您的意見，向您發送有關我們公司的更新，或者出於強制執行我們的用戶協議，適用的國家法律以及我們可能與您簽訂的任何協議的必要性。

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如有查詢或您不希望我們繼續處理您的數據，請聯繫我們，郵箱：urbanroomsocial@gmail.com，或郵寄至：香港鰂魚涌益昌樓地下20號鋪。

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解釋：

本文中使用的單數詞彙同樣包括其複數形式，反之亦然，只要上下文允許。

本文中使用的性別詞彙（無論是男性、女性還是中性）應被視為包括上下文允許的任何其他性別。

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語言版本：

如果本聲明的英文和中文版本存在歧義，則以英文版本為準。